END USERS SHOULD NOT DO THIS!
Steps to update a user from BM Update server (Single User)
Connect to user with Fast Support session
See if user has C:\temp folder. If not, create it. (Preferred over download folder)
Open Users Browser and insert link to update version
COPY PASTE THIS LINK
update.bidmagic.com/release/9.5.0.2/bidmagic9502m.zip
(Or select other desired version)
When file downloads, right click, show in folder
right click on zip
go to properties/unblock
right click on zip
open with Windows explorer
Copy all files to BidMagic (Must unzip first if Windows 7)
Go to Program Files (x86) and right click on Bidmagic/Security
make sure users and trusted installer have rights (to overwrite)
overwrite the existing BM files
Note: Alternate method is to copy files from your local PC if you have them there..